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SkillTrade.Shop Legal Center

Aapki hifazat aur platform ke usool hamari pehli tarjeeh hain.

1. Privacy Policy

SkillTrade.Shop par aapki privacy ki mukammal hifazat ki jati hai. Hum aapka data kis tarah collect aur use karte hain, uski tafseel darj zail hai:

Data Collection (Data Ikattha Karna)

Users (buyers aur sellers) ki personal details, login credentials, aur order history ko secure tareeqe se database mein store kiya jata hai.

Data Usage (Data Ka Istemal)

OTP verification (Veevo Tech SMS API ke zariye), order processing, aur customer support faraham karne ke liye data ka istemal kiya jata hai.

Data Sharing (Third-Party Integration)

Payment gateways aur physical goods deliver karne wale shipping partners ke sath sirf wahi details share ki jati hain jo order mukammal karne ke liye zaroori hon.

User Rights

Har user ko yeh mukammal haq hasil hai ke wo platform par apna data access kar sake, usay edit kar sake, ya zaroorat parne par apna account delete kar sake.

2. Terms & Conditions

SkillTrade.Shop istemal karne ke liye darj zail sharaait par amal karna laazmi hai:

Account Registration & Security

Multi-vendor accounts banane ke rules aur account security ki saari zimmedari user ya vendor ki apni hoti hai.

Vendor Responsibilities

Physical goods ki waqt par shipping aur digital services ki behtareen quality ko maintain karna har vendor ki zimmedari hai.

Buyer Rules & Refund Policy

Payments ka tareeqa, refunds, aur disputes ka hal. Digital services aur physical orders ke liye alag alag refund rules laagu hote hain.

Platform Rights

SkillTrade.Shop management ke paas yeh haq mehfooz rehta hai ke wo terms ki khilafwarzi karne wale kisi bhi seller ya buyer ka account baghair kisi advance notice ke suspend kar sake.

3. Cookie Policy

Humari website aapke tajurbe ko behtar banane ke liye cookies ka istemal karti hai:

Essential Cookies

Website ke basic functions ke liye zaroori hain, jaise shopping cart mein items save rakhna aur custom-coded platform par login sessions maintain karna.

Analytics & Performance Cookies

Website traffic aur user behavior ko samajhne ke liye anonymous data collect kiya jata hai taake platform ko mazeed behtar banaya ja sake.

Marketing Cookies

Relevant ads aur email marketing campaigns ke liye in cookies ka istemal hota hai.

Managing Preferences

Users ke paas yeh option mojood hai ke wo apne browser settings se in cookies ko control ya disable kar sakte hain.

4. Community Guidelines

SkillTrade.Shop ko aik mehfooz aur professional marketplace banaye rakhne ke liye community rules hain:

Professional Conduct

Buyers aur sellers ke darmiyan platform par hamesha respectful aur professional communication honi chahiye.

Prohibited Content

Fake reviews, spam, misleading digital service descriptions, ya kisi bhi illegal physical product ki listing par sakht pabandi hai.

Dispute Resolution

Agar kisi buyer aur vendor ke beech order delivery ya service quality par koi masla ho jaye, toh official tareeqay se support team ko involve kiya ja sakta hai.

Consequences of Violations

Guidelines ki khilafwarzi karne par pehle warnings di jati hain, aur zaroorat parne par temporary suspension ya permanent ban bhi lag sakta hai.